Comments on: Dish Network vs. Comcast The Battle For Worst Service http://www.patricktalmadge.com/2009/01/20/dish-network-vs-comcast-the-battle-for-worst-service/ My Thoughts and Ramblings Wed, 11 Jan 2012 13:28:39 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Patrick Talmadge http://www.patricktalmadge.com/2009/01/20/dish-network-vs-comcast-the-battle-for-worst-service/comment-page-1/#comment-150 Patrick Talmadge Tue, 20 Jan 2009 05:17:52 +0000 http://www.patricktalmadge.com/?p=267#comment-150 <a href="#comment-147" rel="nofollow">@Comcastcares1</a> Thank you for your comment. I emailed you directly with the information you requested. I look forward to seeing Comcast resolve this issue. I’m impressed at the quick reply to my blog post. Someone at Comcast is trying to make a difference. How did you come across the post so quickly? Thank you, Patrick @Comcastcares1

Thank you for your comment. I emailed you directly with the information you requested. I look forward to seeing Comcast resolve this issue.
I’m impressed at the quick reply to my blog post. Someone at Comcast is trying to make a difference. How did you come across the post so quickly?

Thank you,
Patrick

]]> By: Comcastcares1 http://www.patricktalmadge.com/2009/01/20/dish-network-vs-comcast-the-battle-for-worst-service/comment-page-1/#comment-147 Comcastcares1 Tue, 20 Jan 2009 04:49:22 +0000 http://www.patricktalmadge.com/?p=267#comment-147 I apologize for the unacceptable experience. I will share your experience with our local leadership so that the incident can be addressed. This is certainly a great coaching opportunity for our technicians so that other customers will not go through the same expereince. I would also like to assist in sending one of our best technicians to ensure that the service call is completed successfully on Wednesday. If you don't mind, will you please let me know the phone number linked to the account? Thanks for sharing the post. Mark Casem Comcast Corp. National Customer Operations We_Can_Help@cable.comcast.com I apologize for the unacceptable experience. I will share your experience with our local leadership so that the incident can be addressed. This is certainly a great coaching opportunity for our technicians so that other customers will not go through the same expereince.
I would also like to assist in sending one of our best technicians to ensure that the service call is completed successfully on Wednesday. If you don’t mind, will you please let me know the phone number linked to the account?

Thanks for sharing the post.

Mark Casem
Comcast Corp.
National Customer Operations
We_Can_Help@cable.comcast.com

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